SHIPPING & RETURNS

Production Time

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Shipping Information

IT TAKES US BETWEEN 2-3 BUSINESS DAYS TO CREATE YOUR ITEM AND GET IT READY FOR PICK UP OR SHIPPING

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FREE LOCAL DELIVERY ( Hawkesbury, L'Orignal, Vankleek Hill, Chute a Blondeau) & CURB SIDE  PICK-UP. 

Other drop off may be available. We will contact you for date & time.

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Items are shipped via Canada Post, arrival times are an estimate only.
Regular shipping does not include a tracking number.
 

At this time, we ship within Canada only

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***Business days are Monday - Friday. There is no mail service on the weekends or Canadian holidays.

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Return  Policy

WE GLADLY ACCEPT RETURNS 

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Contact us within: 14 days of delivery

Ship items back within: 30 days of delivery

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​Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

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WE DON'T ACCEPT CANCELLATIONS

But please contact us if you have any problems with your order.

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THE FOLLOWING ITEMS CAN'T BE RETURNED

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

• Custom or personalized orders

• Handmade kits

• Herbs

• Items on sale