SHIPPING & RETURNS

Production Time

&

Shipping Information

IT TAKES US BETWEEN 2-3 BUSINESS DAYS TO CREATE YOUR ITEM AND GET IT READY FOR PICK UP OR SHIPPING

FREE LOCAL DELIVERY ( Hawkesbury, L'Orignal, Vankleek Hill, Chute a Blondeau) & CURB SIDE  PICK-UP. 

Other drop off may be available. We will contact you for date & time.

Items are shipped via Canada Post, arrival times are an estimate only.
Regular shipping does not include a tracking number.

 

At this time, we ship within Canada only

***Business days are Monday - Friday. There is no mail service on the weekends or Canadian holidays.

Return  Policy

WE GLADLY ACCEPT RETURNS 

Contact us within: 14 days of delivery

Ship items back within: 30 days of delivery

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

WE DON'T ACCEPT CANCELLATIONS

But please contact us if you have any problems with your order.

THE FOLLOWING ITEMS CAN'T BE RETURNED

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

  • Custom or personalized orders

  • Handmade kits

  • Herbs

  • Items on sale